Terms and Conditions of Service

Last updated: March 13, 2025

1. Introduction

This document governs the legal relationship between PT. Griya Akses Teknologi ("We") and the user ("You") in the use of internet, VPN, and other related services.

2. Acceptance of Terms

• By accessing or using our services, you agree to all these terms and conditions.
• We reserve the right to change these terms at any time. Changes will be notified through our website or email.

3. Description of Services

We provide the following services:

• Broadband Internet
• VPN Services
• Server Colocation
• Dedicated Internet

4. User Obligations

• Use the service in accordance with applicable laws.
• Do not engage in illegal activities, hacking, or copyright infringement.
• Maintain the confidentiality of your account and password.

5. Our Rights and Obligations

• We reserve the right to terminate service if you violate these terms.
• We will protect user data security in accordance with the Privacy Policy.

6. Payment and Billing

• Payment is made according to the selected package and issued invoices.
• Late payments may result in service suspension.

7. Privacy Policy

Your personal data is processed in accordance with our Privacy Policy .

8. Service Termination

• You may terminate the service with written notice.
• We reserve the right to terminate service without prior notice in cases of serious violation.

9. Warranty Disclaimer

Services are provided "as is". We do not guarantee 100% availability or freedom from technical disruptions.

10. Governing Law

These terms are subject to the laws of the Republic of Indonesia. Any disputes arising will be resolved through deliberation to reach consensus. If deliberation does not result in an agreement, disputes will be resolved in accordance with applicable laws.

11. Contact

For questions, please contact:

• Email: info@griyaaksesteknologi.com
• Phone: +628561025125
• Address: Dusun Kalikapas 05/02, Desa Sidomukti - Lamongan